1. Acceptance of Terms

These Terms & Conditions govern every purchase made on inunm.com.

By placing an order or completing checkout, you confirm that you have read, understood, and agree to be bound by these terms, together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree with any part of these terms, please do not place an order.

2. Orders & Order Process

All orders are subject to acceptance and stock availability.

• You will receive an order confirmation email after successful payment.
• We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, stock unavailability, or suspicious activity.
• Order modifications or cancellations are not guaranteed once processing or dispatch has begun.

3. Pricing & Payment

All prices are displayed in US Dollars (USD) unless otherwise stated.

• Payment must be completed in full before order processing begins.
• Accepted payment methods are shown at checkout.
• We reserve the right to correct pricing errors before an order is fulfilled. If a product is listed at an incorrect price, we may cancel the order and notify you.
• Additional fees such as import duties, taxes, or customs charges are the buyer's responsibility unless stated otherwise.

4. Product Information & Availability

We strive to provide accurate product descriptions, images, materials, dimensions, and specifications.

Minor variations may occur due to screen display differences, manufacturing improvements, or natural material characteristics. We reserve the right to update product information, pricing, and availability without prior notice.

5. Shipping & Delivery

Processing time and estimated delivery times are outlined in our Shipping Policy.

• Orders are typically processed within 1–3 business days.
• Estimated delivery to the United States is approximately 5–12 business days after dispatch.
• Delays caused by carriers, customs, weather, or other factors beyond our control are not our responsibility.
• Accurate shipping information must be provided at checkout; incorrect addresses may cause delivery delays or return shipping fees.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

• Eligible products may be returned within 30 calendar days after confirmed delivery.
• Items must be unused, in original condition, and returned with approval from our support team.
• Refunds are typically processed within 5–10 business days after the returned item is received and inspected.

7. Customer Information Accuracy

You are responsible for providing accurate and complete information when placing an order, including:

• Full name and contact details.
• Correct shipping address and postal code.
• Valid email address and phone number.

Incorrect or incomplete information may result in delivery delays, failed delivery, or additional shipping fees.

8. Intellectual Property Notice

All product names, images, logos, descriptions, and website content on inunm.com are the property of inunm™ or its licensors. Detailed intellectual property rules are outlined in our Terms of Use.

9. Disclaimer & Limitation of Liability

inunm™ products are provided for their intended pet-care purposes. Customers should follow all product instructions and safety guidelines.

To the maximum extent permitted by law, inunm™ is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be posted on this page. Continued use of the website or placing orders after changes constitutes acceptance of the updated terms.